Task Timeout
All tasks have a 1-hour timeout once processing begins. Tasks that exceed this timeout will automatically fail. If you have a file that consistently times out, please contact our support team to discuss potential solutions.Rate Limiting
To ensure fair usage and system stability, we enforce a rate limit of 10 files per second. If you exceed this limit, our API will respond with a429 Too Many Requests
error.
Our SDKs are designed to handle this gracefully. They will automatically detect 429
errors and retry the request after a short backoff period.
File Size Limits
There are no hard limits on the size of the files you can upload. However, there is one exception:- Base64 Uploads: When uploading a file as a base64-encoded string, the total request size is limited to 1GB. This is a practical limit to ensure reliable transfer over HTTP.